Newstead Flowers

Reviews of Newstead Flowers

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  Alicia Added April 16, 2023

  ★ ★ ★ ★ ★
  A+++
  Ordered some mothers day flowers for mum great price and was super impressed by the freshness and presentation of the flowers. Thanks guys
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  Ginseng Theng Added April 08, 2023

  ★ ★ ★ ★ ★
  Beautiful fresh flowers. Helpful friendly staff. Reasonably priced
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  Julia Mehr Added April 07, 2023

  ★ ★ ★ ★ ★
  Very happy with the service - very helpful
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  Trinnay Hancock Added April 04, 2023

  ★ ☆ ☆ ☆ ☆
  Unfortunately the experience I had with florist on David was not a good one. I had ordered flowers on Sunday the 14th of August to be delivered to my place of work for Wednesday the 17th of August. For some reason the flowers delivered on the Monday the 15th whilst I was not at work and neither was the recipient of the flowers. Someone from my work place then messaged the recipient and ruined the surprise (which is not their fault they didn’t know that they had been delivered on the wrong day.)
  
  I then called florist on David after finding this out and they did inform me yes they delivered them on the wrong day and that they should have been delivered on the 17th. They then said they could re deliver them on the Wednesday or just give me a refund. I opted for a refund as the surprise for my friend had already been ruined. The girl on the phone had never mentioned that the flowers would be picked back up. Which I would have been fine with if this was communicated with me as yes I received a refund and yes they should receive their product back fair is fair.
  
  I found out that someone (not sure if it was the courier or a member from florist on David) went back to my workplace on the Monday and picked the flowers back up and said to my workmates that they would be redelivered on Wednesday. Which I was unaware of. Only to find Wednesday has passed and no flowers delivered.
  
  If they had told me they were going to pick them back up I would have been totally fine with that, I would have gone and got more delivered from a different florist. It’s that they did not communicate this to me at all.
  Overall my friend ended up getting no flowers delivered on her last day of work like I had not intended.
  
  So overall I’m disappointed in florist on David’s lack of communication.
  
  I did call and inform them of this situation and lady on the phone was not very apologetic hence the review.
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  Ryan Thalhammer Added March 31, 2023

  ★ ★ ★ ★ ★
  Got me what I wanted from my wife, so worth the money

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