17 Paterson Street
+61 3 6331 7620
Based on 2 reviews
Reviews of Mike's Country Kitchen
- Angelina Tang Added June 11, 2018★ ★ ☆ ☆ ☆I travelled to Launceston with my mum last week and my friend brought me to Mike's for lunch. Undeniably, food was sufficiently good - I was not a big fan of meaty wraps and burgers but my mum likes it. However, attitude needs A LOT improvement. First, when I entered the restaurant, they did not greet nor smile, but only threw out a question: 'What do you want?'. Oh? Did I owe you money?
Second, my friends ordered 1 wrap but they mistakenly heard it as 2 - even though I still could not understand how on earth that could happen, 1 and 2 are so different. One of my friend repeated the order twice and they still got it wrong. It was very clear that my friend said 'O.N.E.' - no doubt, solid. At the third repeat, the cook answered rudely 'OK I will prepare you one then'. The waitresses were no better than the cook - turned their faces away and rolled eyes.
Third, one of the waitresses asked for the salad I wanted on my burger. I was a tourist, I did not know how the ordering system works. I took a few seconds to look at the salad which was possibly 60% covered, and to consider which one to get. Two of them rolled their eyes again, for which I think it was very rude. If you were going to continue such bad attitude, be prepared to get no new customers and lose a few of your existing patronages.
Customers appreciate good services. Good food comes second.
- James Keenan Added July 04, 2017★ ★ ★ ★ ☆Great value Hamburger with the lot
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